Global Services Magazine
April 2007
"BOUTIQUE OUTSOURCING FIRMS COME OF AGE"
By Imrana Khan
Given the pressures to make their outsourcing strategies work, organizations have increasingly turned to advisory firms that specialize in outsourcing for information about service providers and their global delivery capability. They also engage them for end-to-end consulting services, from conducting internal audits and streamlining processes to drawing Request for Proposals (RFPs) to vendor selection, drawing SLAs and monitoring the transition process.
Pace Harmon’s insights regarding technology trends, complex transactions, and supplier management issues are frequently quoted in leading industry journals.
