CIO.com
November 04, 2009
"IT Outsourcing: Think Twice Before You Issue a Single RFP"
By Stephanie Overby
Steve Martin offers experience-backed guidance as a resource in this article regarding the pros and cons of issuing a single RFP for both application development and maintenance (ADM) and infrastructure. “All-encompassing RFP arrangements offer some benefits, such as price concessions from vendors for bundling infrastructure and ADM services, the potential for end-to-end service levels and management, and a ‘single throat to choke.’ But true end-to-end service management ‘rarely happens in practice,’" Martin says. "’And customers are increasingly reluctant to put all of their eggs in one basket.’"
Pace Harmon’s insights regarding technology trends, complex transactions, and supplier management issues are frequently quoted in leading industry journals.
