Best-Case, Worst-Case Pandemic Scenarios for India Service Providers

Rahul Singh shared his insights in an article on the impacts of COVID-19 on outsourcing service providers in India, addressing challenges with the work from home orders there including a lack of true in-home broadband capability and security. He said it may mean relaxing some restrictions or shifting select work back to the U.S., adding that if the Indian government were to rescind the essential business exception, absenteeism could also be an issue.

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