Tim joined Pace Harmon in 2010 shortly after completing his MBA from The George Washington University with a concentration in International Business Strategy and has more than five year of experience supporting complex IT and business process outsourcing transactions. Previously, Tim worked in the back-office function of a financial services firm and developed financial strategies for business owners and high net worth individuals.
Why I Joined Pace Harmon
“I was introduced to the firm through a mutual business associate. I was doing work similar to Pace Harmon’s in that I was focused on solving our clients’ most challenging business issues, but it was on a much smaller scale. After earning my MBA, I wanted to join a more traditional consulting firm, and connected with the firm to launch my career as a Pace Harmonite.”
What I Like about Pace Harmon
“The first thing that I noticed when I started working at Pace Harmon was the caliber of the people. Everyone is smart, engaged, and enthusiastic about their work - and that environment really drives one to perform at their best.
The size of the firm enables practitioners to actively contribute to operations, instilling a sense of ownership and camaraderie that is difficult to replicate in a larger organization.”
The Kind of Work I Do
“There has been a recent surge of interest in bringing the service desk function back in-house, and I contributed to the development of a demand analysis tool that calculates the number of resources needed at a particular hour, in a particular day, speaking a particular language, to meet service desk demand for a global corporation. Once you have that information you can begin to model the effects of best practices on the operation and ultimately design a world class service desk, delivering meaningful value to the client. This type of challenging work that stimulates both the analytical and creative solutioning mindset is incredibly rewarding.”