In the News

Pace Harmon’s perspective continues to resonate in the industry. The News Center provides a single source to find out about firm accomplishments, news, press coverage, and information.
August 11, 2016 What’s the Difference Between SLO vs. SLA?
August 5, 2016 Walk a Mile in Your BPO Provider’s Shoes
July 26, 2016 You Don’t Need to Buy a Startup to Innovate
July 8, 2016 How IT Outsourcing Customers Should Prepare for HP-CSC Merger
June 29, 2016 The Who, What, When and Why of a Service Provider Site Selection Visit
June 2, 2016 How to Embrace the Benefits of Shadow IT
May 10, 2016 Top 20 Outsourcing Advisory and Consulting Firms of the Globe
April 20, 2016 4 Ways to Apply SLAs to Shadow IT
April 20, 2016 America’s Best Management Consulting Firms
March 23, 2016 What Makes Strategic Sourcing Strategic?
March 21, 2016 Should You Outsource Vendor Management?
March 15, 2016 The BPO Relationship Journey: Managing the Entire Life of the Contract
March 1, 2016 Captives Don’t Make Much Sense in the Era of Automation and Cloud
February 17, 2016 Meet the 2016 Pros to Know
February 15, 2016 The Importance of Maintaining Formal Governance
December 29, 2015 10 Outsourcing Trends to Watch in 2016
December 24, 2015 IT Outsourcing Year in Review: Grading Our 2015 Predictions
November 24, 2015 How to Get the Most Out of an IT Outsourcing Vendor Visit
October 22, 2015 5 Ways Robotics Process Automation Can Be A Nearshore Game Changer
October 19, 2015 Why Uganda is an Up-and-Coming IT Outsourcing Option
October 8, 2015 The Importance of CIO Peer Review in Cloud Contract Negotiations
October 8, 2015 Negotiating Cloud Contracts: A New Era for CIOs
September 29, 2015 Part 3: How to Govern Your IT Outsourcing Provider After the ITO Deal is Done
September 29, 2015 Part 2: Future-proof Your IT Outsourcing Contract: A CIO Checklist
September 29, 2015 Part 1: Mistakes CIOs Make on IT Outsourcing Deals—And How to Fix Them

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