In the News

Pace Harmon’s perspective continues to resonate in the industry. The News Center provides a single source to find out about firm accomplishments, news, press coverage, and information.

January 24, 2019 Four Common (But Often Overlooked) Outsourcing Costs
December 22, 2018 Radio Segment with Steve Martin
December 18, 2018 Digital Transformation Reality Check: 10 Trends
December 18, 2018 How to Sustain Hard-Won ITSM Automation Gains
December 13, 2018 How to Get More Innovation from Your IT Outsourcer
December 4, 2018 7 Hot IT Outsourcing Trends – and 7 Going Cold
November 30, 2018 Balancing the Thought Partnering Tightrope
November 29, 2018 5 Tips to Improve ITSM SLAs in IT Shops with Multiple Service Providers
November 1, 2018 How (and why) to break up with your IT service provider
October 26, 2018 3 Ways HCM Best Practices Boost Your ROI
October 17, 2018 People-First Approach is Key to IT Managed Services Transition Success
September 29, 2018 How ITSM can help CIOs drive SLAs in a multi-cloud environment
September 26, 2018 Benefits of ITSM: Use an ITSM Portal as Gateway to Cloud Services
September 26, 2018 ITSM in the Cloud: Using ITSM Best Practices to Optimize Cloud Usage
September 25, 2018 The Human Capital Management (HCM) Tech Dilemma: 5 Critical Factors
September 21, 2018 Five Ways ITSM Automation is Driving Business Value
September 17, 2018 Enterprise Cultural Shifts Required for Successful Cloud Adoption
September 12, 2018 7 Keys to Transformational Outsourcing Success
August 31, 2018 The Hidden Costs of Outsourcing
August 10, 2018 Unleash the Value of RPA with a Center of Excellence
June 13, 2018 11 keys to a successful outsourcing relationship
May 30, 2018 10 do’s and don’ts for crafting more effective SLAs
May 16, 2018 A CIO’s Guide to Assessing Cloud Feasibility for the Data Center
March 29, 2018 11 Outsourcing Myths Debunked
March 14, 2018 10 Early Warning Signs of IT Outsourcing Disaster

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