12 IT Outsourcing Predictions for 2012

Partner Steve Martin serves as an expert resource in this article about outsourcing predictions for 2012. Sample excerpts: “’2012 will see a number of companies that have relied almost exclusively on U.S.-based IT infrastructure providers continue to shift business to offshore companies,’ says Steve Martin, partner with outsourcing consultancy Pace Harmon…’Companies will evaluate, strongly consider, and even begin to architect the movement of currently outsourced services to an insourced service delivery model—only to fail to pull the trigger in the end,’ predicts Pace Harmon's Martin. ‘While the economics and potential for service improvement through assuming control of one's own destiny will appear enticing at the business case level, the tasks of building data centers, standing up help desks, and hiring hundreds of resources will prove too daunting.’"

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