5 Ways to Beat IT Services Hybrid Pricing Challenges

Principal Steven Kirz offers his expert analysis in this article about implementing a hybrid pricing model for IT services. Sample excerpts: "'Because clients typically have various requirements across and within services, hybrid pricing models are quite prevalent and are growing in usage,’ says Steven Kirz, a principal for outsourcing advisory firm Pace Harmon. ‘This is driven by dissatisfaction with traditional models on the part of both the customers and the providers, including customer disappointment with traditional rate-per-hour models that deliver poor results, and the commoditization of technology resources that reduces provider margins,’ Kirz says.”