7 Keys to Transformational Outsourcing Success

Managing Director John DiCarlo serves as an industry expert in this article about driving digital transformation success with outsourcing strategies. Sample excerpt: “’While outsourcing in the past has had a laser focus on efficiency and costs, digital transformation is trying to deliver something different or new for the business as a whole to help them better compete,’ says John DiCarlo, managing director for business transformation and outsourcing advisory firm Pace Harmon…‘Outsourcing is not going away and can be a key enabler of digital transformation if outsourcers are willing to evolve and have flex in their contracts to accommodate new services,’ DiCarlo says.”