Change Management: 10 Ways to Up Your Game

Craig Wright, managing director, offers key advice in this article as an industry resource on driving success with IT change management. Sample excerpts: “‘While these [agile and design thinking approaches] are highly effective on the front end of IT projects and help transform the business’s understanding of the art of the possible, they don’t resolve change management, which is often reactive and at the individual initiative level,’ says Craig Wright, managing director with management consultancy Pace Harmon…”Consider a CMO. That would be a Change Management Office, similar to a PMO: a home for change management subject matter experts, best practices, and templates. The CMO would designate change management accountability and responsibilities and incorporate change management within all tiers of vendor and project or service portfolio governance, Pace Harmon’s Wright says.”

The Enterprisers Project