Critical Advice for Starting an RPA Program

This contributed article by Jean Paul Baritugo, senior associate, offers key guidance for enterprises embarking on robotic process automation (RPA) initiatives. Sample excerpt: “Robotic Process Automation (RPA) has rapidly become one of the hottest trends in enterprise technology, with the potential to significantly drive down enterprise costs while improving productivity, quality, and compliance. However, achieving the intended results from RPA goes far beyond building and deploying a bot. And with the potential to deploy hundreds of bots at once, a haphazard implementation can considerably diminish RPA’s potential. However, with a compelling rationale for change, a well-defined business case, and applying implementation and governance best practices, business and IT leaders will be well positioned to drive successful RPA outcomes.”