FOCUS: Technology with Backshoring, Outsourcing Comes Full Circle (Financial Week)

Pace Harmon Partners Steve Martin and David Rutchik discuss the backshoring of currently offshored engagements, “You've got to be able to cede a lot of control to let the outsourcer be effective...it is important for client companies to recognize the responsibility that [they] have in the whole process." Messers Martin and Rutchik emphasize, "It takes effort and commitment to manage the offshore partners. You've got to have involvement. You've got to go to the facilities in India or Brazil...Your guy was once managing technology, now he's managing a service [and] people...It's not the same, and sometimes people are unable to do that."

Financial Week