Hosted IP Telephony Maturing for Mainstream Enterprise Adoption
Written by Doug Carolus and Nick Wray July 27, 2012
In this byline article, Senior Associates Doug Carolus and Nick Wray discuss the evolution of IP telephony and its increasing viability as a highly scalable standalone service. Sample excerpts: “IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to sell broader unified communications (UC) solutions, organizations can now pursue IP telephony services as a highly scalable stand-alone service. While a comparison of the financial cases for customer-owned or vendor-hosted IP telephony service should be performed on a case-by-case basis, recent market developments, enhanced service offerings, and deployment methodologies have created a significant opportunity for mainstream corporate adoption of hosted voice services…”