Hosted IP Telephony Maturing for Mainstream Enterprise Adoption

In this byline article, Senior Associates Doug Carolus and Nick Wray discuss the evolution of IP telephony and its increasing viability as a highly scalable standalone service. Sample excerpts: “IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to sell broader unified communications (UC) solutions, organizations can now pursue IP telephony services as a highly scalable stand-alone service. While a comparison of the financial cases for customer-owned or vendor-hosted IP telephony service should be performed on a case-by-case basis, recent market developments, enhanced service offerings, and deployment methodologies have created a significant opportunity for mainstream corporate adoption of hosted voice services…”

Network World