Nearshore 2012 Outlook: Time for Industry to ‘Stand on Its Own’

Partner David Rutchik offers his take on “the single biggest challenge you think the Nearshore outsourcing industry faces in 2012” as a resource in this article. Excerpt: “For outsourcing buyers, Nearshore vendors are often a better buy because of the typically touted travel, time zone, and language benefits, not necessarily the capabilities provided. As Nearshore economies become stronger and currency arbitrage becomes a challenge, Nearshore outsourcing vendors must build out their skill sets so they can stand on their own. For ITO they need to develop a greater breadth of capabilities, and for BPO they need to improve on both the depth and breadth of capabilities.”

Nearshore Americas