Next on the Chopping Block, Administrative Assistants

Executive Managing Director David Rutchik serves as a key industry resource in this article about the rise of digital assistants and outsourcers in replacing the role of human administrative assistants. Sample excerpt: “David Rutchik, executive managing director at Pace Harmon, an outsourcing advisory firm, said he hasn’t seen a lot of administrative assistant outsourcing, but that because it's more focused on individual staff. His point is that it may not be obvious as the outsourcing of an IT department. ‘That being said, I think there’s certainly a trend,’ said Rutchik. He believes in time that the bigger impact will be from Alexa-type services. The motivation is cost: Administrative support can cost large companies millions, he said.”

InformationWeek