Offshoring: 7 Tips to Prepare for India’s Proposed Privacy Rules

In this article about India’s proposed data privacy regulations, partner David Rutchik offers analysis regarding the potential impacts. Sample excerpts: “The entire offshore outsourcing industry has been slow to protect personal data, says David Rutchik, partner in outsourcing consultancy Pace Harmon. Offshore outsourcing companies' lack of urgency around data protection has created a lot of uncertainty for outsourcing customers… ‘[Companies] will need to secure prior written consent from customers prior to collecting personal data over the phone, and even then, sensitive personal data won't be permitted to be shared unless it is deemed necessary," says Rutchik. "These types of issues may significantly impede an enterprise's ability to properly and efficiently interact with its customer base.’”