Pace Harmon discussed in Boutique Outsourcing Firms Come of Age (Global Services Magazine)

Given the pressures to make their outsourcing strategies work, organizations have increasingly turned to advisory firms that specialize in outsourcing for information about suppliers and their global delivery capability. They also engage them for end-to-end consulting services, from conducting internal audits and streamlining processes to drawing Request for Proposals (RFPs) to vendor selection, drawing SLAs and monitoring the transition process.