Should You Outsource Vendor Management?

Dan McMahon, director, serves as the sole industry expert resource in this Q&A article about outsourcing IT vendor governance. Sample excerpt [attributed to McMahon]: “IT vendor governance is increasingly becoming more complex as more services and vendors are added to a firm’s vendor portfolio. Ensuring these vendors’ efforts and performance are aligned collectively with overall business expectations can be extremely challenging. As businesses rely on the collective performance of the portfolio of vendors providing outsourced services, the importance of delivering on expectations becomes essential. Many of today’s internal vendor management functions have not been designed or equipped to handle this sort of change or complexity.”