What is the SIAM Model and Why Do CIOs Need It?

Director David Clifford authored this article about service integration and management (SIAM) or multisourcing integration, including best practices for success. Sample excerpt: “As many enterprises move away from large managed service contracts toward a best-in-breed model for service provision, a greater emphasis on governance, integration, and data and information aggregation is required. Service integration and management (SIAM), or multisourcing integration, can help CIOs increase agility and ensure alignment and integration across multiple IT services and technologies.”

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