Why Uganda is an Up-and-Coming IT Outsourcing Option

Craig Wright, managing director, serves as the sole resource of this article about Uganda becoming the latest offshore outsourcing locale in Africa. Sample excerpt: “‘Anyone considering English language-based services in Latin America or the Philippines should consider Uganda,’ Wright says. ‘There is a strong European and American influence leading to good cultural alignment with Ugandans.’ Service desk, call centers, web development, and applications development and maintenance are all viable services available at a lower cost than in South Africa, for example. While salaries for software developers are higher in Uganda than the Philippines and India, attrition rates are less than 5 percent…However, notes Wright, ‘owing to its landlocked location and the East African road challenge, Uganda would not be ideal for data center work or anything capital intensive.’”