Telecom Expense Management: What your TEM may not be finding

Over the past few years, many clients have implemented Telecom Expense Management (“TEM”) software and/or services to increase their control over telecom expenditures. These TEM solutions provide sound value in simplifying invoice management and identifying opportunities to eliminate wasteful spend. However, recent project experiences have shown that TEM solutions typically will not identify all potential opportunities to reduce telecom expense. In many cases this is a result of insufficient integration of the TEM into enterprise network processes, while in other cases the opportunities fall outside the scope and/or capabilities of the TEM solution.

In this client advisory Pace Harmon identifies ways to increase TEM effectiveness and outlines several opportunities to further reduce telecom and wireless expense.

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