John Eagleson is a Director at Pace Harmon with more than 16 years of experience in developing and executing shared services and outsourcing strategies for Fortune 500 organizations. With a strong background in executive level management consulting and as a former financial services industry executive, Eagleson specializes in the optimizing the delivery channels for core support functions, including application development, operations, finance and accounting, human resources, end user services and customer service.
Bringing a deep level of understanding regarding the factors impacting human capital delivery channels globally, Eagleson advises clients on leveraging the right onshore or nearshore/offshore locations for sourcing qualified talent over time, including evaluating whether a company should pursue a captive center versus an outsourcing engagement, or a hybrid of both approaches. His work has generated up to $30 million in annualized run rate savings for his clients.
Eagleson previously served in executive roles at Deutsche Bank and a “big four” consulting firm. Eagleson holds a Bachelor of Arts in English from University of Virginia, as well as a Master of Communication and Information Studies from Rutgers University.