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- In the News
- 7 More Lessons from Offshoring Pioneers
- 7 Lessons of the Offshoring Pioneers
- 10 Tips for Making Outcome-Based Outsourcing Work
- NY State Reaches Force-Placed Insurance Settlement
- Keys to Driving Supply Chain Outsourcing Success
- Banks & Insurers on Opposite Sides of NY Settlement
- Explore the Tale of Tier 2 Cities for IT Outsourcing Options
- Q&A: The Role of Active Provider Governance
- 5 Ways to Beat IT Services Hybrid Pricing Challenges
- Is It Now Crazy to Offshore IT to China?
- Dell’s Future: 3 Wild Cards CIOs Should Understand
- Dell Business Transformation: Is the CIO the Glue or Change Agent?
- What the New Dell Means for IT Outsourcing Customers
- Alternate Outsourcing Models Gain Popularity
- Why Some US Companies Are Giving Up On Outsourcing
- Assessing Your IT Outsourcing Framework in the New Year
- Governing the Corporate Jewels
- 9 IT Outsourcing Trends to Watch in 2013
- IT Outsourcing Year in Review: Grading Our Predictions
- How IT Departments Can Prepare for a Software License Audit
- 9 Ways to Sell Your IT Outsourcing Plan to the CFO
- Clients Have the Right to Expect More
- 12 Ways to Slash Software Costs
- Obama’s Win: Outsourcing to Continue Receiving Pressure
- How the Presidential Election Will Impact IT Outsourcing
- The New Sprint
- Incentive-based Pricing Models for Your Next IT Outsourcing Contract
- Design on a Dime: 12-Step Plan for Cutting Software Costs
- Is Metro PCS Next for SoftBank?
- Inside GM’s Plan to Ditch Outsourcing
- GM Bets on Insourcing, Brings Back 10,000 IT Jobs
- ITO Pricing Grows More Complex as Labor Arbitrage Becomes Less Relevant
- Irreconcilable Differences: When to End an Outsourcing Deal
- Companies Look Beyond Cost Savings in Outsourcing
- 2012 Global Services Compendium: FAO - All Signs Suggest Maturity
- Is HP Committed to IT Outsourcing?
- What Drove GM to Kill Offshoring Contracts and Bring Work Back to Detroit?
- In Assessing Supplier Risk, How Far Down the Chain Should CIOs Go?
- IT Outsourcing Deals Gone Bad
- Hosted IP Telephony Maturing for Mainstream Enterprise Adoption
- Q&A with David Borowski, Senior Associate, Pace Harmon
- 10 Disaster Preparedness Questions to Ask Your Cloud Services Providers
- Q&A: Global Services Interviews Pace Harmon
- 10 Ways to Top Your IT Outsourcing Provider's Priority List
- 10 Signs Your IT Outsourcing Provider Wants to Dump You
- Pace Harmon to Open Chicago Office; Increase Staff
- How and Why Vendor Management Can Improve BPO Performance
- Best Practices: IT Service Management Standards
- Does Virtual Outsourcing Mean the End of 'Labor Lift and Shift'?
- Best Practices for Establishing Service-Level Agreements in Outsourcing
- Massive Layoffs at HP Make for IT Outsourcing Identity Crisis
- The Changing Dynamic of the Outsourcing Relationship
- Runaway Complexity of BPO Contracts Due Partly to 'Unrealistic' Demands of Clients
- Infosys’ Legal Problems Prompt Analysts’ Concerns
- The New Latin American Outsourcing Dynamic: Domestic, Global or a Bit of Both
- 4 Keys to Hybrid Cloud Planning
- 5 Tips for Negotiating Cloud Software SLAs
- 4 New IT Outsourcing Pricing Models Gain Popularity
- 3 Truths About Cloud Software SLAs
- Planet ITO: The State of Enterprise Cloud Adoption
- 9 IT Outsourcing RFP Response Red Flags
- Nearshoring Fuels Mexican Manufacturing Growth
- Lessons Learned: Outsourcing Managed Network Services
- Wireless Finance, Engineering Teams Need to Work Together
- BPO Delivery Models: Is ‘White Box’ or ‘Black Box’ Right for You?
- How to Save the IT Industry in 4 (Not So Easy) Steps
- Kick off the New Year with a BPO Contract Review, Part 2
- Nearshore 2012 Outlook: Time for Industry to ‘Stand on Its Own’
- 2012 Outsourcing Checklist
- Kick off the New Year with a BPO Contract Review, Part 1
- Getting the Most from SLA Performance Targets
- Kill or Cure?
- 12 IT Outsourcing Predictions for 2012
- It Takes More Than SLAs to Manage a Successful Outsourcing Relationship
- Creating Meaningful and Effective Service Level Agreements
- IT Outsourcing Year in Review, Rating Our 2011 Predictions
- Taking Labor Out of BPO
- 10 Worst Sales Tactics of IT Outsourcing Companies
- Ethics, Language and Organizational Culture: Taking a Hard Look at 'Soft' Issues
- How Data Consolidation Prep Work Has Its Own Rewards
- Reader Forum: 5 Key Steps to Leveraging Buying Power Among Wireless Telecom Carrier Partners
- After the Transition: Realizing the Benefits of Business Process Outsourcing Through Active Provider Governance
- Can You Trust One Outsourcing Provider to Manage the Rest?
- Why IT Vendor Management Makes Sense
- Managing Common Outsourcing Transition Pitfalls
- Don't Get Burned: 4 Steps to A Cloud SLA
- Why Cius is a Risky Play for Cisco
- Find Facilities Management Efficiencies
- Business Process Outsourcing: How to Negotiate for Success
- What HP’s Latest Change Means for Customers
- Offshore Outsourcing Pioneer GE to Hire 1,100 American IT Workers
- Business Case Fundamentals: Steps for Assessing a BPO Opportunity
- Can Latin America’s Captives Pitch Like Third-Party Providers?
- Seven IT Outsourcing Strategy Tips for Emerging Technologies
- Is IaaS Really a Good Deal?
- Outsourcing Your Outsourcing
- The Building Blocks of Data Center Transformation
- Turning an Outsourcer Into a Strategic Partner
- Anatomy of a Creative Deal Structure
- Breaking the Rules: When Business Needs Drive the Outsourcing of Specialized Business Processes
- US Woes Make Indian Cos Nervous
- Debunking the Top 5 SLA Myths
- Medtech Outsourcing: A Good Bet
- IT Roles Shift with Move to Cloud
- Offshoring: 7 Tips to Prepare for India’s Proposed Privacy Rules
- Cloud Service Negotiations: Five Essential Factors
- Reader Forum: Nine Tips for Better Wireless Site Development Sourcing
- IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You
- Switching Outsourcing Providers: 10 Tips
- Backsourcing Gains Momentum
- Goodbye Outsourcing, Hello Insourcing: A Trend Rises
- Politics Aside, Congress Won’t Slow Offshore Outsourcing Growth
- A Competency-based Maturity Model to Reduce ITIL Adoption Risks
- 11 Outsourcing Resolutions Vendors Should Make in 2011
- Six Questions for Building an Effective Outsourcing Strategy
- 11 Outsourcing Trends to Watch in 2011
- Why Captives are More Expensive and Offer Less Access to Quality Labor
- How Violence in Mexico Impacts Nearshoring
- Picking an Outsourcing Provider? Avoid These Four Mistakes
- Reader Forum: Outsourcing Managed Network Services for Competitive Advantage
- Business Process Outsourcing: Finding the Right Vendor
- Industry Insight: Cloud Computing – Where Does Cloud Computing Fit Within Your Enterprise IT Plans?
- Proactive Cell Site Maintenance Critical for Peak Performance
- New HP CEO Could Signal Strategic Shift From IT Services to Software
- InformationWeek 500: Consulting Companies Focus on Telecom (InformationWeek)
- Large Enterprises: To Be or Not to Be In the Clouds? (Sramana Mitra Blog)
- Amid Cloud Computing Hype, Companies Should Examine Delivery Method Differences (Supply & Demand Chain Executive)
- Hot Outsourcing Markets (Insurance Tech)
- The Ultimate Jailbreaker, Part 2 (TechNewsWorld)
- When Win-Win is a Bad Idea (CIO Update)
- Offshore Outsourcing Vendors Upsell Customers to Increase Market Share (CIO)
- HPs Services Story: More About Cost Cutting, Less About Expansion (Global Services)
- Nearshore Americas Top 50 Power Rankings (Nearshore Americas)
- Appointments (Washington Post)
- Networking Providers Tout the Virtues of Virtualization (Environmental Leader)
- Daily People on the Move (Washington Business Journal)
- Top 10 Outsourced IT Destinations You Haven’t Thought Of (CIO Update)
- How Cloud Computing Changes IT Outsourcing (Information Week)
- Virtualization Sees Green, but More Energy Savings Could be Realized (Internet Telephony)
- Is Banking Ripe for Outsourcing? (Bank Systems & Technology)
- Virtualization, Not Bad but Could be Better (Green Data Center News)
- IT Outsourcing: Why It Pays to Appraise Your Contract (CIO.com)
- What are Your Outsourcing New Years Resolutions? (Supply Chain Management Review)
- Time to Review Outsourcing Contract Commitments for Optimal Performance in 2010 (Supply & Demand Chain Executive)
- Will Panasonic Deal Give Lotus Street Cred? (Information Week)
- Six Offshore Outsourcing Hot Spots for 2010 (CIO.com/ComputerWorld.com)
- Four Ways to Rapidly Reduce your WAN Expenses (Network Computing)
- Six Ways to Reduce Your Corporate Telecom Expenses (Network Computing)
- "Decision Time" and "Making the Case for Insourcing" (Medical Product Outsourcing)
- Three Key Factors in Using Contract Labor Effectively (Supply & Demand Chain Executive)
- Could A Satyam Meltdown Happen in the Nearshore? (Nearshore Americas)
- Managing Forex Risk in Offshoring (Global Services)
- IT Outsourcing: Think Twice Before You Issue a Single RFP (CIO.com)
- How to Keep Your Outsourcing Provider Hungry for Your Application Development Business (CIO.com)
- Dell’s Perot Bid A $3.9 Billion Gamble (Information Week)
- BPO Bonus: Extending Outsourcing Benefits to the Middle Market (TAWPI)
- Rethinking Risk in Offshore Outsourcing Deals (CFO.com)
- IT Outsourcing Pros and Cons for Latin, South America (SearchCIO)
- Pros and Cons of IT Outsourcing in Popular Asian Countries (SearchCIO)
- Are You Prepared for an Outsourcing Code Red? (CIO Update)
- How to Reduce International Roaming Costs (Network World)
- Back-office Outsourcing: a Buyers’ Market (CFO.com)
- IT Outsourcing: Why You Need to Reengineer Your SLAs (CIO.com)
- Ignoring Currency Implications in Offshoring Deals Seen Short-circuiting Savings (Supply & Demand Chain Executive)
- Outsourcing: The Demise of the Offshore Captive Center (CIO.com)
- Partnering for Outsourcing Success (Baseline and Baseline.com)
- Vendor Management: Recession Strains Outsourcing Partnerships (CIO.com)
- How To Select A 3PL (IndustryWeek)
- Offshore Outsourcing: Pay Attention to Foreign Exchange Rates or Pay the Price (CIO.com)
- The Big Send-Off (Internet Retailer)
- How to Out-Source With Confidence (Digital Media Buzz)
- Negotiating Outsourcing Contracts: Beware of Minimum Commitments (CIO.com)
- When Outsourcing Fulfillment, It Pays to Demand Performance, Expert Says (Internet Retailer)
- Five Tips for Driving a Successful Sourcing Process (Supply & Demand Chain Executive)
- Guide to a Perfect Offshore Outsourcing Vendor Deal (CIO.com)
- Want to Outsource Your Supply Chain? (Medical Product Outsourcing)
- Cisco Rivals Size Up UCS with Usual Reaction: Caveat Emptor (Network World)
- No Way Out? (CFO Magazine)
- Industry Q&A: Outsourcing vs. Offshoring (Medical Product Outsourcing)
- Baby Come Back: A Few Basics of Data Backhaul (Utilimetrics News)
- Have They Got A Deal For You (CFO Magazine)
- Nortel Challengers May Be Interested In Buying Pieces of Company, Analysts Say (RCR Wireless News)
- Action Steps for Non-Satyam Customers (SearchCIO.com)
- IT Outsourcing Contracts Merit Review Given Scandal at Indian Firm (SearchCIO.com)
- How To Limit Your Outsourcing Risk (CFO.com)
- How To Survive Your Outsourcer's Downfall (InfoWorld.com)
- Satyam Clients Aren't The Only Ones Losing Sleep Over Scandal (InformationWeek)
- Satyam Case: Experts Respond With Insight, Advice (TMCnet.com)
- Satyam's U.S. Clients Face Tough Choices (Business Week)
- Another Moving Part in Indian Services (Business Week)
- Is Inshoring the New Offshoring? (Contact Professional)
- High Fuel Costs Push Efficiency Efforts to Top of Supply Chain Agendas (Global Logistics & Supply Chain Strategies)
- FOCUS: Technology with Backshoring, Outsourcing Comes Full Circle (Financial Week)
- Squeezing Opportunity Out of Higher Fuel Costs (Supply Chain Management Review)
- Near Shore Or Offshore, Soft Costs Matter (Information Week)
- How IT is Helping the Railroad Industry Improve Efficiency and Service (CIO)
- 2008 "Best Firms to Work For" (Consulting Magazine)
- Painful Lessons From IT Outsourcing Gone Bad (InfoWorld)
- 13 Best Practices for IT Outsourcing (InfoWorld)
- M&A Lessons Learned (Supply & Demand Chain Executive)
- The Sourcing Advisor Caveat (Global Services)
- Biztech Leaders Already Love H-P/EDS (WSJ Business Technology Blog)
- Matching Matters (Business Finance)
- Do You Outsource a Little, or a Lot? Just One Time, or Is It a Continuing Process? (Global Logistics & Supply Chain Strategies)
- Sources of Strength (Industry Week)
- 2008 Supply & Demand Chain Executive Pros to Know (Supply & Demand Chain Executive)
- Weighing Your Outsourcing Options (Business Finance)
- Picking up the Pace (Consulting Magazine)
- Best Practices for M&A (Supply & Demand Chain Executive)
- Offshore Outsourcing Contracts Change With The Times (Information Week)
- How to Get The Best Deal in Contract Manufacturing (Industry Week)
- SaaS: Ready for the Major Leagues? (Smart Enterprise)
- What Does It Take to Get IT Outsourcers to Innovate? (CIO)
- 10 Best Practices for IT-Business Alignment (Baseline Magazine)
- Pace Harmon recognized in the 2007 Supply & Demand Chain Executive 100 (Supply & Demand Chain Executive)
- eSourcing Tools - a Means to an End (Supply & Demand Chain Executive)
- Pace Harmon discussed in Boutique Outsourcing Firms Come of Age (Global Services Magazine)
- Pace Harmon quoted in Outsourcing Can Bolster Security (Microsoft Momentum)
- Software as a service: Value to go (Optimize Magazine)
- Writing an RFP that works (SOURCINGmag.com)
- Pace Harmon recognized in Forrester Research Report on leading outsourcing advisory firms
- Pace Harmon quoted in Inorganic Growth (CIO Decisions Magazine)
- Pace Harmon quoted in 1-800-OUTSOURCE-ME (CIO Decisions Magazine)
- Knowledge Center
- Optimizing Force-Placed Insurance
- Software Compliance: How to Protect the Enterprise from Audits
- Indian Privacy Rules: Market and Customer Impacts
- Telecom Expense Management: What your TEM may not be finding
- Cloud Computing: Where does it fit within your Enterprise IT plans?
- Kick Off the New Year with a Thorough Review of Contractual Obligations and Commitments
- Dell-Perot Systems Acquisition: Market and Customer Impacts
- Offshoring: Why Foreign Exchange Matters and What To Do About It
- Surviving Satyam: Implications for the Outsourcing Industry and What to do Now
- HP-EDS Acquisition: Market and Customer Impacts
- Press Releases
- Pace Harmon Calls on Mortgage Servicers to Consider Pricing Pressures In New “Optimizing Force-Placed Insurance” Report
- Pace Harmon Named to IAOP 2013 World’s Best Outsourcing Advisors List for Fourth Consecutive Year
- Pace Harmon Shares Best Practices for Protecting the Enterprise Against Software Audits
- Pace Harmon Launches New Chicago Office and Overall Hiring Initiative
- Pace Harmon Honored As a Premier Outsourcing Advisor with Firm-Wide and Individual Awards
- Pace Harmon Partner Andy Sealock Ranked in Top 20 of 2011 Nearshore Americas Power 50 List
- Pace Harmon Issues Report on Market and Customer Impacts of New Privacy Regulations by Indian Government
- Pace Harmon Earns 2011 Supply & Demand Chain Executive 100 Honors for Fourth Year
- Pace Harmon Reveals Hidden Telecom Savings Beyond Typical Telecom Expense Management
- Pace Harmon Senior Associate David Borowski Honored as Supply & Demand Chain Executive 2011 “Pro to Know "
- Amid Cloud Computing Hype, Pace Harmon Urges Companies to Examine Delivery Method Differences
- Pace Harmon Earns 2010 Supply & Demand Chain Executive 100 Honors for Third Year
- Pace Harmon Promotes Outsourcing Leader and Firm Co-Founder Andy Sealock to Partner
- Pace Harmon Principal and Industry Veteran Andy Sealock Earns “Pros to Know” Distinction from Supply & Demand Chain Executive
- International Association of Outsourcing Professionals Names Pace Harmon to 2010 World’s Best Outsourcing Advisors List
- Pace Harmon Reminds Buyers to Review Outsourcing Contract Commitments for Optimal Performance in 2010
- Pace Harmon Warns Against ‘One Size Fits All’ Approach to Hardware + Outsourcing Services Bundling
- Outsourcing Advisor Pace Harmon Clinches 2009 Supply & Demand Chain Executive 100 Recognition
- Currency Often Ignored in Offshoring Deals but Plays Kingpin Role Says Pace Harmon
- Pace Harmon Named One of America’s Fastest Growing Companies
- Pace Harmon Named No. 1 Boutique Outsourcing Advisory Firm for the Second Year in a Row in 2008 Black Book of Outsourcing
- Supply & Demand Chain Executive Honors Pace Harmon Principal Marc Tanowitz with 2008 “Pros to Know” Distinction
- Outsourcing Growth Fuels Need for Outsourcing Advisory Services and Drives Pace Harmon’s Expansion
- Pace Harmon Named to 2007 Supply & Demand Chain Executive 100
- Pace Harmon Honored with No. 11 Ranking on 2007 CRN Fast Growth 100
- Pace Harmon Named No. 1 Boutique Outsourcing Advisory Firm by 2007 Black Book of Outsourcing
- Pace Harmon Announces the Opening of its San Francisco Office
- Pace Harmon Chosen as a 2007 "Small Jewel" by Consulting Magazine
- Pace Harmon Named a Leading Outsourcing Advisory Firm by Authors of The Black Book of Outsourcing
- Pace Harmon Recognized in Forrester Research Report
- SourcePoint is Now Pace Harmon
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